FAQs

1. What types of Indian ethnic wear does Bhargavi's Collections offer? We offer a wide range of Indian ethnic wear, including kurtis, sarees, salwaar kameez, and dolasilk items. Our collection extends to both traditional and modern designs to suit all occasions.

2. How can I apply a discount code to my order? To apply a discount code, simply enter the code 'GIFT' at checkout to enjoy a 15% discount on your purchase. Make sure to apply it before finalizing the payment.

3. What are the shipping options available? We offer standard and express shipping options. Standard shipping typically takes 5-8 business days, while express shipping can get your items to you within 3-4 business days.

4. Do you offer international shipping? No. Currently, we ship within the USA only. 

5. How do I know which size to order? Our size guide is available on each product page. It includes detailed information to help you select the correct size based on measurements. If you need further assistance, our customer service is here to help.

6. What is your return policy? Due to the cost of shipping and logistics, we do not accept returns. Please refer to our return policy on the website for complete details.

7. Can I request a custom order? Yes, we do take custom orders for certain items. For more information on custom orders, please contact our customer support directly through our website.

8. How often do you release new collections? We regularly update our collections, particularly in anticipation of festive seasons and fashion cycles. Stay tuned to our website and subscribe to our newsletter for updates on new arrivals.

9. How can I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track the delivery status of your order.

10. Do you offer alterations? Currently, we do not offer alterations. We recommend referring to our size guide when ordering to ensure the best fit.

11. Are the fabrics used in your clothing sustainable? Bhargavi's Collections is committed to sustainability. We strive to use eco-friendly materials and ethical production practices whenever possible. More details about our sustainability efforts are available on our website.

12. What payment methods do you accept? We accept various payment methods, including major credit cards, PayPal, Zelle, Venmo, CashApp and other online payment platforms. All payment options are securely processed on our website.

13. How can I get in touch with customer service? You can contact our customer service via email, phone, or directly through our website's contact form. We are here to assist you with any questions or concerns you might have.

14. Do you have a physical store or are you only online? Bhargavi's Collections USA is primarily an online store, based out of our warehouse in Chicago. This setup helps us maintain accessible prices and allows us to offer our products to customers worldwide, without geographic restrictions. While we do not have a traditional retail store, we invite customers to book personalized showings via Zoom. For those in the Chicago area, we welcome you to visit our warehouse for a personal viewing experience.